Mindwave Mental Health App

Researched and designed a responsive web app that helps NHS patients track and manage their mental health, supporting both patients and the doctors who care for them.

• Health Tech
• NHS
• User Research
• Responsive Web

Role

Value: User Researcher, UX & UI Designer

Year

Value: 2018

Platform

Value: Responsive Web

Key Output

Value: Working Prototype

5

Suffix: -Phase

UX Process

2

User Groups

6

Project Highlights

1

InVision Prototype

Mindwave builds digital products and services with a positive impact on people. The brief was to research and design an app helping people track and manage their mental health, for NHS patients and their doctors alike.

• A sensitive subject demanding a research-first approach
• Two user groups to serve: patients and the doctors caring for them
• Demographics captured through purpose-designed surveys
• Features shortlisted with a decision matrix before any design work

Research led the design: in-depth interviews and surveys shaped the features, which went from paper sketches to a working InVision prototype.

Bold: In-depth user interviews

Rest: with people living with a mental-health condition

Bold: Surveys and market research

Rest: to capture demographics and understand the subject

Bold: Paper to hi-fi in Sketch

Rest: through sitemaps, user flows and wireframes

Bold: Working InVision prototype

Rest: of the mobile app

Group: Patients

Impact: A simple way to track and manage their mental health

Group: Doctors

Better visibility of how patients are doing between appointments

Group: Mindwave

Research translated into meaningful features, with user stories and acceptance criteria for the build team

Cta Heading: Read the complete case study

User interviews, surveys, the decision matrix, wireframes, and the InVision prototype.

Contact Line1: Designing for healthcare or sensitive users?

Contact Line2: Let's build something compassionate.